Bridjr CHX™
Embrace Bridjr CHX™ for transformation design and delivery
Bridjr CHX™
Embrace Bridjr CHX™ for transformation design and delivery
Bridjr CHX™ is the holistic model for value creation for all the humans and stakeholders involved in experience transformation. It propels the disruptive power of ecosystem models.
Platform business models and digital ecosystems create new, shared value by bringing together consumers and solution providers in marketplaces where technology is leveraged to humanize the experience.
Transcend the boundaries between organizations, customers and employees through value co-creation with Bridjr CHX™.
Exponential value creation
Bridjr CHX™ creates exponential value measured by faster time-to-market, increased loyalty, improved engagement, more satisfaction, and growth. And it defines next-gen value-creation drivers that don’t exist today. Bridjr CHX™ enables organizations to innovate on experience while parallel processing the business model changes that are required to scale and sustain innovation.
Human-first foundation
As a future-forward model, Bridjr CHX™ enables organizations to innovate beyond their products and services through a combination of partners that solve for the latent needs of your customer. Bridjr discovers those latent needs of your customer through applied human-centered design research, co-created solutions and prototypes that can be brought to market.
Enabled by digital technology
Value creation in platform business models and in digital ecosystems allows organizations to combine their traditional offerings with affordable digital technologies available from outside providers. With Bridjr, the combination of partners is facilitated by application program interfaces (APIs) to design scalable architecture.
The flexibility of hybrid models
Ultimately, using Bridjr CHX™ to design your digital ecosystem enables the flexibility to pursue hybrid models where you supplement your existing business with a platform business for some activities and for market differentiation while building experiences that integrate seamlessly into your customers’ lives.
Watch the video of Bridjr CHX™ – the Collective, Connected Human Experience
Bridjr CHX™ Explained
1. Understand the humans involved
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People power transformation so Bridjr CHX™ serves the interests of five distinct stakeholders:
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2. Create new value through connecting
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Bridjr CHX™ enables value creation in shared experiences. In a traditional model, the value created in shared experience isn’t realized.
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3. Unlock collective impact
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Where network partners intersect with customers, innovation beyond your own products and services can be developed.
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4. Use technology to sustain value
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Bridjr CHX™ enables value creation in shared experiences. In a traditional model, the value created in shared experience isn’t realized.
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“Bridjr CHX™ empowers organizations to win the infinite sum game by recognizing relationships are at the heart of ecosystems – the value that gets created in the exchange is greater than the original sum of fragmented needs and solutions.”
Anita Ghosh, Bridjr Founder and CEO
Bridjr CHX™ Explained
1. Understand the humans involved
People power transformation so Bridjr CHX™ serves the interests of five distinct stakeholders:
- Transformation Leader (our client, whom we seek to empower)
- Employees (the individuals who work to make transformation happen internally)
- Customers (the people who buy our client’s products and services)
- Network partners (your partners in delivery of a differentiated customer experience)
- Organization (the company on a transformation journey)
2. Create new value through connecting
Bridjr CHX™ enables value creation in shared experiences. In a traditional model, the value created in shared experience isn’t realized.
- A mutually reinforcing shared agenda creates value between transformation leader and employees.
- Magical things happen when employees and customers co-create.
- Where network partners and customers intersect lies innovation beyond your own products and services.
- The organization and the network partner define and deliver new value propositions.
- The transformation leader delivers value for the organization in new practices and experiences.
3. Unlock collective impact
Where network partners intersect with customers, innovation beyond your own products and services can be developed.
- Inspired, equitable engagement
- Common context
- Deeper interconnectedness
- New shared value
4. Use technology to sustain value
Bridjr CHX™ enables value creation in shared experiences. In a traditional model, the value created in shared experience isn’t realized.
- A mutually reinforcing shared agenda creates value between transformation leader and employees.
- Magical things happen when employees and customers co-create.
- Where network partners and customers intersect lies innovation beyond your own products and services.
- The organization and the network partner define and deliver new value propositions.
- The transformation leader delivers value for the organization in new practices and experiences.
“Bridjr CHX™ empowers organizations to win the infinite sum game by recognizing relationships are at the heart of ecosystems – the value that gets created in the exchange is greater than the original sum of fragmented needs and solutions.”
Anita Ghosh, Bridjr Founder and CEO
Witness epic value creation with Bridjr CHX™
Let us walk you through the power of Bridjr CHX and ecosystem design for your organization. We’ll bring a fresh perspective on how you might bridge the gaps and leave you with recommended next steps.
Bridjr is a global transformation design and delivery company. Human by design, Bridjr is for change-makers inside organizations who need help bridging the gaps in transformation design and delivery.