Use digital ecosystems to deliver disruptive experiences
Look no further than the list of biggest companies on the planet for proof of the prevalence of platform business models and digital ecosystems.
When Bridjr co-creates, we uncover opportunities to make life better for the user. We aren’t limited to products, services and improved journeys.
We design digital ecosystems. We consider a platform approach, with partners, in order to deliver a scalable and disruptive experience.
And we can make digital ecosystems happen for you. On the technical side, Bridjr delivers platform-based API integration.
Our tech implementation teams are available to bridge any gaps in development and deployment.
Ready to explore innovation without limits? Time to work with Bridjr.
What’s in the
way of your
creation for your
For most of the last century, organizations functioned within their operational silos – manufacturing, service, product, marketing, etc. Then in the 1990s began the evolution towards customer centricity.
With it came more data than most knew what to do with and the dawning of new disciplines for customer experience and design. What we see in organizations today are experience silos — customer journeys and service design constrained in their ability to differentiate.
PLATFORM STRATEGIES AND ECONOMIES ARE RESHAPING OUR WORLD
You’ve probably gathered that now is the time for business ecosystem design, and the opportunities to create platforms for growth and sustainable competitive differentiation. But don’t just take our word for it, consider the global ranking of companies based on platform business models.
Platform companies made up 5% of the overall S&P 500 in 2020 and will have most of the top valuations.
Investors value platforms more than their linear business competitors.
WHAT'S IN THE WAY OF YOUR ECOSYSTEM DESIGN?
For so many organizations, the rush to advance their digital capabilities blocks them from recognizing the value in using business ecosystem design. Because of organizational structure, we see companies losing sight of the experience in pursuit of the technology.
Maybe your block is more systemic. Has your business model kept pace with innovation in your products and services? You fear being disrupted and you’re in a digital arms race with the competition.
EPIC VALUE CREATION FOR YOUR CUSTOMERS, EMPLOYEES, PARTNERS AND SHAREHOLDERS
Our vision for your ecosystem design comes to life in Bridjr CHX™. We want you to capitalize on the new value created through applying ecosystem design to your transformation.
Bridjr CHX™ empowers an organization to win the non-zero-sum game by recognizing relationships are at the heart of ecosystems – the value that gets created in the exchange is greater than the original sum of fragmented needs and solutions … so everyone wins.
Business ecosystem design, the future of a differentiated customer experience
Platform models use technology to connect people, organizations, and resources in an interactive ecosystem in which amazing amounts of value can be created and exchanged … and they are raising the bar and changing how customers expect to engage with organizations.
Farah Joy Basha
Innovation Design Consultant
A trained industrial designer, Joy has a deep passion for human-centered design. She’s a gifted facilitator, natural communicator and is always up for experimentation and applying new techniques.
With a knack for elegant brand and visual design, Tony is exceptionally creative. A strong communicator, Tony adds a visual layer to our design thinking discipline.
Customer Experience Design Analyst
A recent graduate in communications and digital media, Seher coordinates key activities and contributes to projects. You can always count on Seher for her incredible smile and keener attitude. Before joining us, Seher worked as a digital associate for TD Bank where she contributed chatbot planning and competitive social media sentiment analysis.