Use digital ecosystems to deliver disruptive experiences

Look no further than the list of biggest companies on the planet for proof of the prevalence of platform business models and digital ecosystems. 

amazon alibaba apple microsoft google facebook  tencent

When Bridjr co-creates, we uncover opportunities to make life better for the user. We aren’t limited to products, services and improved journeys.
We design digital ecosystems. We consider a platform approach, with partners, in order to deliver a scalable and disruptive experience. ​

And we can make digital ecosystems happen for you. On the technical side, Bridjr delivers platform-based API integration.
Our tech implementation teams are available to bridge any gaps in development and deployment. 

Ready to explore innovation without limits? Time to work with Bridjr.

Shifts Happen

Platform
strategies
and economies
are reshaping
our world

What’s in the
way of your
ecosystem
design?

Epic value
creation for your
customers,
employees,
partners
and shareholders

SHIFTS HAPPEN

For most of the last century, organizations functioned within their operational silos – manufacturing, service, product, marketing, etc. Then in the 1990s began the evolution towards customer centricity.

With it came more data than most knew what to do with and the dawning of new disciplines for customer experience and design. What we see in organizations today are experience silos — customer journeys and service design constrained in their ability to differentiate.

PLATFORM STRATEGIES AND ECONOMIES ARE RESHAPING OUR WORLD

You’ve probably gathered that now is the time for business ecosystem design, and the opportunities to create platforms for growth and sustainable competitive differentiation. But don’t just take our word for it, consider the global ranking of companies based on platform business models.

Platform companies made up 5% of the overall S&P 500 in 2020 and will have most of the top valuations.

Investors value platforms more than their linear business competitors.

WHAT'S IN THE WAY OF YOUR ECOSYSTEM DESIGN?

For so many organizations, the rush to advance their digital capabilities blocks them from recognizing the value in using business ecosystem design. Because of organizational structure, we see companies losing sight of the experience in pursuit of the technology.

Maybe your block is more systemic. Has your business model kept pace with innovation in your products and services? You fear being disrupted and you’re in a digital arms race with the competition.

EPIC VALUE CREATION FOR YOUR CUSTOMERS, EMPLOYEES, PARTNERS AND SHAREHOLDERS

Our vision for your ecosystem design comes to life in Bridjr CHX™. We want you to capitalize on the new value created through applying ecosystem design to your transformation.

Bridjr CHX™ empowers an organization to win the non-zero-sum game by recognizing relationships are at the heart of ecosystems – the value that gets created in the exchange is greater than the original sum of fragmented needs and solutions … so everyone wins.

Business ecosystem design, the future of a differentiated customer experience

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Business is undergoing a paradigm shift as a result of digital innovation: The very nature of competition is changing.

Competing is increasingly about identifying new ways to collaborate and connect rather than simply offering alternative value propositions.

But as the scope of opportunity expands… We must shift from rigid strategies based on prescriptive frameworks to dynamic experiments based on a process of inquiry.

In the Ecosystem Economy, What’s Your Strategy?
Harvard Business Review by Michael G. Jacobides, September–October 2019 Issue

Platform models use technology to connect people, organizations, and resources in an interactive ecosystem in which amazing amounts of value can be created and exchanged … and they are raising the bar and changing how customers expect to engage with organizations.